Submit a Ticket | Upcoming Events | PCS Connect | Call us (478) 971-1834

The Shrieks and Chills of Working from Home

This year has been…interesting, to say the least. One minute businesses were running normally. Seemingly overnight, many of us got the work-from-home position we always wanted. Within and beyond the pandemic, many companies have been transitioning portions of their workforce to work remotely. As technology marches forward, the image of the modern office changes with it.

That being said, cybersecurity is completely different working from home versus an office with dedicated IT support to set up and maintain all computer systems. Cyber thieves are all too aware of this and have acted quickly to take advantage of these new vulnerabilities.

This final Cyber Security Month article discusses protecting yourself and your business from the new threats lurking at home.

Security Dangers Working From Home

When working from home, we generally can’t use the same equipment we enjoyed in the office. Many businesses told their people to use their personal computers when they scrambled to send them home in March. Even if they're using traditional security techniques, working online makes them more vulnerable to attacks.

For example, maybe they're relying on the standard Windows firewall. There's a reason Microsoft constantly pushes security updates to cover the holes in the OS exposed by hackers. This firewall is simply not secure. Perhaps they are extra responsible and installed a computer grade antivirus program. That’s fine against some automated threats, though not for active hackers trying to get access to the system.

Additionally, with many kids learning at home, that same computer may now have additional programs that create vulnerabilities. Many school districts are using software that has had breaches in recent months.

Finally, there’s the latest trend for remote work: VPNs. While some people swear by it for security, last week’s article focused on all the reasons VPN security isn't all it's cracked up to be.

Options to Create a Secure Environment Working From Home

When possible, it’s best to provide the computers and other devices that your employees need when working from home. That way you have complete control of the programs they use and how you set up and maintain their systems. This is often, however, too costly and complex to supply and control systems used in the office and remote.

You could also deploy a relatively new option: a virtual office (or hosted desktop solution). Essentially, this creates a secure place online for employees to log in and do their work from home or any other remote location. This is different from a VPN because a VPN protects only the connection itself, whereas a virtual office gives you a safer harbor, of sorts, to do all your work and store files. This can be extra effective as you know who you’re dealing with from beginning to end and if any sorts of problems arise, they can be fixed from a single source.

Who You Gonna Call?

If the idea of supplying your employees with company-owned devices or the setup and maintenance of a virtual office seem overwhelming, don’t worry! Even many large corporations find this to be too difficult or time-consuming to do on their own. In fact, a recent study showed that more than half of all of the companies surveyed use external services to help with their IT needs, and that number goes up significantly with a larger percentage of their workforce working remotely.

This is complicated stuff and no one expects someone from a nonrelated field to be a pro, which is exactly why we work so hard to make sure these processes and services are as seamless as possible for our clients. We’re a managed service provider — this is what we do. We make sure that when some specter hangs overhead and requires your company to have your employees work remotely (even on a moment’s notice), we can be there to make the transition as smooth as possible. Even if you currently have some sort of remote work arrangement in place currently, we can assess your current setup and make sure that you are optimized for what the business world may throw at you today or in the future!